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Issue Date
Title
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2010
User expectation verses user perception of service quality in University libraries: a case study
Somaratna, S. D
;
Peiris, C. N
;
Jayasundara, C. C
2010
A gap analysis to measure service quality of university libraries through user perspectives: a case study at the University of Colombo
Somaratna, H. M. D. S. D
;
Peiris, C. N
;
Jayasundara, C. C
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Jayasundara, C. C
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Peiris, C. N
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gap analysis
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2010
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